“No hot water, the shower worked but no bath and just enough to wash up in.”
No heating when we arrived it was set at 17 degrees, we did work out how to adjust it after reading the instructions but by then the whole place was very cold as it was every day when we came back.
We were stuck with a whole week’s rubbish in the kitchen as the dustbin was padlocked outside and no instructions where to put it and the gale force wind meant we couldn’t put it outside
No heating when we arrived it was set at 17 degrees, we did work out how to adjust it after reading the instructions but by then the whole place was very cold as it was every day when we came back.
We were stuck with a whole week’s rubbish in the kitchen as the dustbin was padlocked outside and no instructions where to put it and the gale force wind meant we couldn’t put it outside
Thank you for your valuable feedback.
The hot water system has been checked and no faults were found and so we are very sorry if this was not satisfactory for you.
As mentioned, there are instructions on how to work the heating system and the thermostat is easily accessible in the lounge for guests to adjust as required. There is under floor heating in the bathroom and wood had also been provided for the woodburner.
Instructions are provided at the property on how to dispose of the rubbish including the code for the padlock on the outside bin. As the regulations have recently changed in Wales, the cleaners also provide full instructions as they now remove and recyle the rubbish.
Property Owner