“We had a lovely week here visiting the many places of interest in mid Wales and have been inspired to visit the area again.”
Our favorite was the Red Kite Centre, what an amazing experience! Waking up to the birdsong was delightful and watching the house martins by day and bats by night! Whilst the property and location were absolutely lovely and the welcome items were really thoughtful, I have a few of issues to point out please.
Kitchen utensils. Can opener is faulty, you need a new one and the wooden spoon has seen better days. I do a lot of home cooking so I bought a silicone spoon, spatula and tongs which I have left behind for others to use. A few smaller food prep bowls would be handy too please.
Cleaning materials, only washing up liquid, hob cleaner and 2 dishwasher tablets were provided. I have had many holiday lets and Airbnb's over the years and it is customary for hosts to provide extra kitchen hand/tea towels, antibacterial, degreaser sprays, enough dishwasher tablets for the week & extra cloths, for cleaning around to maintain a satisfactory hygienic environment. These were extra items that I had to buy so I've brought them home. I always leave the kitchen immaculate and vacuum all around before leaving.
No basic long lasting groceries supplied, e.g. salt & pepper, cooking oil, again I bought these and took them home.
Washing machine, urgh! when I opened the machine to do a laundry load, the rubber seal and drum edge were really thick with black mold which took an age to clean off and then had to do an empty wash with antibacterial liquid to make it useable. The machine would benefit a deep clean and a note to remind folks to leave the door open to dry out.
No mop and bucket to clean the kitchen floor.
Flies, I'm well aware that these are to be expected living next to livestock but there was no sign of an electric fly guard nor any supply sticky fly papers as mentioned in the house. Again, I bought box of fly papers myself and left the rest for others to use.
In response to your feedback thank you for letting us know that the can opener was faulty, we would have replaced it during your stay if we had been notified. We do not supply cleaning products as there are potential dangers concerning health and safety. All other initial products are provided. There are salt and pepper pots provided and located on the kitchen table. The washing machine is used by ourselves on every changeover and has posed no problems regarding cleanliness but we take note for other guests and cleaning staff to leave the door open to avoid condensation. A mop and bucket and household broom are kept in the open door shed next to the property where also the used bin bags are stored during your stay. A vacuum cleaner is also located in the chest in the hallway. Two sticky fly papers were provided in the box underneath the kitchen sink but again if there was more needed we would have gladly brought some more. We are pleased you enjoyed this part of Mid Wales, the property and the location and hope to see you again in the future.
Property Owner