“We had problems with the WiFi signal it came and went regularly.”
Also the twin beds were a bit narrow for a man. The bathroom door wouldn’t lock, which was awkward with two couples sharing, and the shower was very weak. However, all in all it was good value for money, and the hot tub and location were very good.
Thank you for your feedback. With reference to the WIFI we are located in beautiful mid Wales where the speeds are good for checking social media/emails but not always great for streaming/downloading.
The twin beds are of a standard size and most feedback from guests advise that they are comfortable and are located in a spacious room.
The owners were not aware that the lock on the bathroom was not working, we appreciate that this could have caused some issues and we thank you for bringing it to our attention, if we were notified during your stay it was a problem they would have been only too happy to address this for you, it has since been looked at.
A standard electric shower is fitted in the bathroom and this runs at a normal speed for its type,unfortunately it is not advertised as a power shower.
The owner thanks you for your feedback and hopes the points you raised didn't impact your stay.
They are pleased to hear that you enjoyed the hot tub and look forward to welcoming you back to Pheasant Wood soon.
Property Owner