“Firstly we are not people who like to complain, the property was in a nice location, and looked inviting, first impression very impressed.”
Unfortunately there seemed to be a problem with the water pressure in the bathroom and an unfortunate odour. The blind in the front bedroom doesn't pull down and the sofa facing with window, was collapsed at the left side. Also in our case being dog owners the outside area was inadequate as the pen provided was very small. Positively the kitchen was nice and well equipped, the living area was a nice size and the bed was very comfortable. The cottage is on a great location.
Hello Steve, thank you for your comments, we appreciate our guests taking the time to leave feedback. Hopefully, the comments below will go some way to reassure future guests that we have addressed the issues you have raised. The problem with the water pressure in the bathroom appeared to be with the tap at the bathroom sink. We removed and cleaned the filter in the spout, replaced the filter and the pressure was restored to a good level.
As for the unpleasant odour, sorry, can't explain that one. The drains are checked and cleaned regularly. We have replaced the blinds throughout the property. We have two large leather chesterfield settees at the property, the images Sykes use for our property listing are a little outdated. We checked both settees soon after your feedback was received and the settee was indeed broken. We are unsure as to how the settee was damaged, but can confirm that it was repaired.
Your comments regarding the 'outside pen' are noted and we agree, it is not a suitable 'holding' area for owners to place their dogs for any length of time. It was never intended for this purpose. It is an area to house the key box for the cottage and has a picnic table for guests dining outside.
We are glad to hear that you found the bed very comfortable, the kitchen well equipped and the living room spacious. Not to mention Location, Location, Location!
Thanks again for your feedback.
Paul and Donna
Property Owner