“Lack of chairs throughout house, including in the living room.”
3 of the dining chairs that were present, were broken!
Poor kitchen equipment - eg a very small 2 x slice toaster, for 8 adults! Only one medium sized kettle.
The light bulb above the cooker had blown, making life difficult. Generally, the lighting in the place needs attention - probably one third of the light bulbs had blown/didn't work..
Woefully inadequately sized fridge, and it had broken/missing shelves inside it.
We had to ask for a quilt to be supplied for one of the beds, and also 3 extra towels were required.
An accumulation of dust under the beds, etc. The venetian blinds throughout the house looked like they had not been cleaned in years.
There was no bath mat in the en suite bathroom.
Garden poorly maintained, the garden furniture well past their useful working life, and the decking around the back was rotting in places.
This was advertised as a 'luxury cottage', and it probably was 10 years ago. It is no longer.