“I booked this cottage for a much needed break with my family.”
Myself , my elderly father, two adult children and my disabled sons assistance dog. - DO NOT BOOK FOR A PET
We left the property as we found it, I made sure everything was in place, our dog has her own cushion and we brought her own towels. We kept the house clean and tidy through out - we hoovered as my daughters boyfriend was picking up her , he is allergic to dogs so we made sure it was clean when he arrived. I have been charged an extra cleaning bill, for dog hair.... be warned they are not dog friendly at all - they are not friendly to anyone and have ruined the holiday
Thank you for your feedback. We're sorry that you have chosen to air your comments on our property page following our complaint to Sykes Cottages on how our property was left by your group. We had received a notification along with images from our cleaning team after your departure as the property was not left in an acceptable condition. We had informed Sykes Cottages as protocol who had contacted you with all the relevant information as various linen had to be replaced, professionally clean soft furnishings, repaint a wall and extra cleaners required to bring the property to the usual standard for the next guests. We in particular have been letting our properties out for over 11 years and very rarely receive a complaint from our cleaners of this severity. Our properties are indeed dog friendly, owning 2 dogs ourselves
Property Owner