“Chronic damp in en-suite bedroom.”
Owners attempting to mask with diffuser. When one opens the wardrobe, it is overpowering. Very poor quality mattresses which belong at the tip. Twin beds are for children - not adults. Settee offered nil support when used. Heating system highly controlled with FIVE time settings which made tenants constantly have to override to achieve any warmth. Fourteen degrees at night? Why do owners think they can spend money on prettifying a property (lovely bathrooms) and then neglect the ...
Owners attempting to mask with diffuser. When one opens the wardrobe, it is overpowering. Very poor quality mattresses which belong at the tip. Twin beds are for children - not adults. Settee offered nil support when used. Heating system highly controlled with FIVE time settings which made tenants constantly have to override to achieve any warmth. Fourteen degrees at night? Why do owners think they can spend money on prettifying a property (lovely bathrooms) and then neglect the basics? Sykes property guidelines for potential owners specifically states there should be ‘ no hint of damp’ and comfortable mattresses. We had to leave after three nights as unhealthy and uncomfortable. It isn’t our job to carry out property inspections and we weren’t prepared to have confrontation with owners over matters that cannot be rectified. The owner denies the property has a damp problem - really? Heating needs to be around 18-22 continuously to deal with damp. £700 for a week in October ? We completed our trip to the Gower in a lovely modern warm caravan……
Whilst everyone is entitled to their opinion we would refer you to multiple previous reviews which we feel speak for themselves. It is a great pity that this guest has chosen to hide behind an email review. Being owners who live on site, and had personally welcomed the guest on arrival, it would have been simple to view the issues which does not need to be confrontational dependant on the manner in which they are raised.
Guests have full control over the heating temperature via the thermostat control, all as detailed within a comprehensive information booklet.
Air fresheners are a common household item, used in many homes across the country.
We note the comments regarding the single bed mattresses and these have now been renewed.
It. Is also extremely disappointing that this guest chose to depart, leaving the property unlocked overnight without any contact with the owners or Sykes cottages. ( not even a text message or email !!!).
We are therefore unable to accept the majority of the issues raised and trust previous reviews reflect a more accurate picture of this property.
Property Owner
